Last updated July 21, 2026. Seal is in beta. These terms are written to be readable; if anything here conflicts with a signed agreement between us, that agreement wins.
1. Agreement and eligibility
By creating an account or calling the API you agree to these terms on behalf of yourself and any organization you represent, and you confirm you have authority to bind that organization. Seal is a tool for businesses: you must be at least 18 and use it for your organization’s own purposes. If you do not agree, do not use the service.
2. The service
Seal gates risky actions taken by your software agents behind a policy and a human approval, and records a tamper-evident audit trail. During beta the service evolves quickly: features may change, and we may impose or adjust limits to keep it stable.
3. Your account and API keys
You are responsible for activity under your organization, for keeping API keys secret, and for the humans you designate as reviewers. Keys are scoped to least privilege — treat a leaked key as a security incident and rotate it.
4. Acceptable use
Do not use Seal to break the law, to infringe someone’s rights, to attack or overload the service, to reverse-engineer or resell it, or to route content you have no right to process. The full list is in our Acceptable Use Policy, which is part of these terms. We may suspend access that threatens the integrity or availability of the platform for others.
5. High-risk uses
Seal is a workflow control layer, not a certified safety system. Do not rely on it as the sole safeguard in settings where a failure could lead to death, personal injury, or serious physical, environmental, or financial harm — for example medical decisions, safety of critical infrastructure, or irreversible high-value transactions — unless we have agreed to that use in a signed Enterprise agreement. You are responsible for keeping appropriate independent controls in place.
6. Your data
You own the approval payloads, context, and audit events your organization generates. We process them to run the service, as described in the Privacy Policy. The audit log is append-only by design; you can export it, and deleting your organization removes your data subject to any retention we are legally required to keep.
7. Beta, availability, and warranties
During beta the service is provided “as is” and “as available,” without warranties of any kind — express or implied, including merchantability, fitness for a particular purpose, and non-infringement — and without a service-level guarantee, except where a separate Enterprise agreement states otherwise. We aim for high availability but do not promise it during this phase; the service may change, pause, or reset beta data as it matures. You use it at your own risk and are responsible for your own backups and independent controls.
8. Third-party services
Seal delivers approvals and notifications through providers you connect or that we rely on — such as Slack, email, and identity providers — listed in the Privacy Policy. Those services are outside our control, and we are not responsible for their availability, delays, or failure to deliver a notification. Your use of them is governed by their own terms.
9. Fees
The Free plan is free up to its included approvals. Paid plans are metered as described on the pricing page. We will give notice before any change that affects what you pay.
10. Termination
You may stop using the service and delete your organization at any time. We may suspend or terminate access for a material breach of these terms, ideally with notice and a chance to cure where practical.
11. Your responsibilities and indemnity
You are responsible for your policies, your reviewers, the agents you connect, and the content you route through Seal. To the extent permitted by law, you agree to defend and indemnify Seal against third-party claims and losses arising from your use of the service, the actions your agents take, the content you process, or your breach of these terms.
12. Limitation of liability
To the extent permitted by law, Seal is not liable for indirect, incidental, or consequential damages, or for lost profits or data, and our total liability is limited to the fees you paid in the twelve months before the claim (or US$100 if you are on the Free plan). Seal is a control layer, not a guarantee that a risky action will always be blocked or that a human will always decide correctly — you remain responsible for your policies and reviewers.
13. Feedback
If you send us ideas or suggestions about the service, we may use them without restriction or obligation to you.
14. Governing law and disputes
These terms are governed by the laws of the Federative Republic of Brazil, without regard to conflict-of-law rules, and disputes are subject to the courts of the operator’s domicile — except where a separate Enterprise agreement specifies otherwise. Nothing here removes rights you have under mandatory consumer or data-protection law in your own country.
15. General
If a provision is found unenforceable, the rest still applies. Our failure to enforce a term is not a waiver of it. We may assign these terms to an affiliate or a successor entity — including on incorporation or a corporate reorganization — and you may not assign yours without our consent. Neither party is liable for delays caused by events beyond its reasonable control. These terms, the Privacy Policy, and any signed Enterprise agreement are the entire agreement between us.
16. Changes
We may update these terms as the product matures. Material changes will be announced, and continued use after they take effect means you accept them.
17. Contact
Questions about these terms: hello@useseal.dev.